FAQ, Massage, Sauna, Reiki, Meditation
Should I be completely undressed?
You should undress to your level of comfort. Some guests prefer to leave
undergarments on, while others prefer to
fully disrobe. This is completely up to you.
You will undress and dress in the privacy of
your therapy room and will be securely
covered by a sheet and blanket during your massage
session.
What if I arrive late for my appointment?
If you arrive late for your appointment, your massage may be shortened to accommodate other guests whose appointments follow yours. We will do our best to provide the service you booked, but cannot guarantee the full time if you arrive late. We recommend you arrive 10 minutes early to your first appointment to complete your new client intake form.
How does an infrared sauna work?
Infrared saunas heat your body directly with infrared heat. The infrared heat raises your core body temperature and stimulates your lymphatic, immune, and cardiovascular systems. Your body's reaction is to sweat profusely. Our sessions are 30 minutes and in a private room. Our sauna also provides chromotherapy. Saunas are safe for most people, please contact us for contraindications if you are unsure. You should also consult your physician if you are not sure sauna use is recommended for you.
What do I need to bring for my sauna session?
You do not need to bring anything! Because our sauna is in a private room, clothing is optional. We will provide towels if you prefer to wrap in a towel. You may also choose to wear a swimsuit or loose-fitting clothing. All guests are required to sit on a towel to protect the sauna. We will also provide bottled water to help you stay hydrated.
Should I eat or drink before I arrive?
For best results, it is recommended not to eat an hour before your sauna session. It is important to be well-hydrated before, during, and after your session.
Will I be covered during the massage?
You will be properly draped or covered at
all times to keep you warm and
comfortable. Only the area being worked
on will be exposed. No areas will be
exposed without your consent. You should
always let your therapist know if you are
uncomfortable for any reason during your
massage.
Do I get some money back if I can't sit the full time I paid for?
No, for scheduling purposes, we do not issue refunds if you can't sit the entire session. We recommend taking a break, drinking water, and then getting back in once you have cooled off. For first-time sauna users, we will allow you to book a 15-minute one-time session to try it out.